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Debiteurenbeheer zonder escalatie

At NIKKI-Business, we take care of the entire debtor management, so you can stay focused on growth. Threatening letters and stress about outstanding invoices are a thing of the past. Instead, you get peace of mind, predictable cash flow and customer relationships that actually grow stronger.

Belmedewerker NIKKI

The problem with traditional debt collection

Many companies recognize it: outstanding invoices, lingering reminders and the uncomfortable feeling of having to go after customers. You want to get paid, but you also want to keep the relationship good.

Traditionele incassobureaus komen pas in beeld wanneer het al misgaat. Dat zorgt voor spanning, beschadigde relaties en soms permanent verlies van klanten. Terwijl het probleem een openstaande factuur in de meeste gevallen prima op te lossen is zonder druk of dreiging.

Bij NIKKI Business doen we het anders. Wij zorgen dat openstaande facturen op een persoonlijke en consequente manier worden opgevolgd, vóórdat het escaleert. Zo komt het geld binnen, blijven klantrelaties intact en ontstaat er rust en overzicht in je debiteurenportefeuille.

Handen centraal op voetbalveld

Our alternative:
social debt collection

Our approach is about personal contact and clear follow-up.

We ensure that outstanding invoices are followed up in a tidy and consistent manner, without sacrificing the relationship with your customers. This way, the money comes in faster and you have time for your own work.

Jij bepaalt hoe het traject eruitziet en hoeveel wij voor je uit handen nemen. Wij zorgen dat alles soepel, overzichtelijk en effectief verloopt.

Empathetic communication

Every communication in your unique style and focuses on understanding and behavior, not on threats.

Accelerate cash flow

Predictable payment through smart, data-driven triggers

Lowering operational burdens

We are here for you, whether it involves temporarily catching up, extra support due to failure or illness, or a structural addition to your current team.

One fixed point of contact

We analyse where the pain points are and help us to structurally remedy internal problems and reduce outstanding debtor items.

How does the Nikki business process work?

1. Easy start
We start with a clear overview of your outstanding invoices and internal processes. Together, we determine which actions best suit your organization and customers.
Handschudden vrouw en man
2. Organizing the process yourselfJij richt het traject zelf in
You decide how often we contact you, and what happens to your file after the workflow has gone.

Phone promotion: €2.00 per promotion
E-mail (not answered): €1.00 per action
E-mail (answered): €2.00 per action
Letter: €2.00 per letter
SMS: €0.50 per message
3. The empathic flow in action
Once your process has been set up, our experts will carry it out according to the accumulated flow. Every debtor gets a personal approach at the right time:

E-mail — tailored to response or no response. Personal, clear and without threat, always with a focus on understanding and cooperation.

Telephone — friendly contact, direct and solution-oriented. We listen, offer options and explain clearly what the next steps are.

Epistle — professional and respectful, when a written reminder is needed.

SMS — short, clear and empathetic, for quick memories that don't strain the relationship.

4. Insight & optimization
Through your dashboard, you can see real-time results: cash flow, customer feedback and operational efficiency. Together, we evaluate to continuously improve the process and optimize your costs.

Met NIKKI Business houd jij de regie, terwijl wij zorgen dat je debiteurenbeheer stressvrij, inzichtelijk en effectief verloopt. Innen is geen noodzakelijk kwaad meer het wordt een strategisch instrument voor groei.
NIKKI systeem dashboard

The result of
social debt collection

  • More than 400 organizations preceded you
  • Spend up to 40% less internal time on debtor management
  • More payment agreements and fewer escalations
  • Customer relationships remain intact thanks to empathetic communication
Contributie klanten, NIKKI

Questions about

What is debtor management?
wordt een klant een debiteur?

My debtor is unable to pay the bill.
betalingsregeling wil treffen?

Does NIKKI work with an iDEAL payment link?
betalen via een betaallink?

Do the funds land directly into our account?
geld op mijn rekening?

When can NIKKI be able to work within my
van start gaan?

As a client, is there a
debiteuren gebeurt?

What makes NIKKI a personal
de naam van NIKKI of onder mijn
eigen naam?

How many contact moments are there
per month?

What happens if the debtor does not pay?
weigeren te betalen?